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Member Forms and Brochures

How to View and Download Files

To view or download a file, click the desired language link. The PDF file will open in a new window or tab of your browser. From there, you can also download or print the file.

Complete the claim form for each member submitting bills for reimbursement of covered services. To avoid any delay, be sure to answer each question completely. PLEASE ATTACH FULLY ITEMIZED BILLS AND PROOF OF PAYMENT.

Proof of payment includes:

  • Copy of cancelled check (front and back) or online bank statement
  • Copy of credit card statement or bank statement


  • Proof of payment on a Dr.'s prescription form is not acceptable.
  • Invoices are not acceptable forms of proof of payment.

Please explain in detail the circumstances that led to your dissatisfaction with Health Net. Please include the original copy of any claims or bills received which are related to your issue.

For Healthy Families, Healthy Kids and AIM plan members. Medi-Cal members please contact Member Services.

Health insurance companies and group health plans are required to make available a uniform glossary of health coverage and medical terms commonly used in plan documents. The Uniform Glossary is meant to help the consumer understand some of the most common language used in health insurance documents. Please log in to request a hardcopy of the document by mail.

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Last Updated: 11/19/2021