New Providers Onboarding Materials
Access a collection of resources designed to support new providers and enhance new providers’ understanding of regulatory and contractual policies, procedures and mandates. Supplementing Health Net’s provider operations manuals, these materials are easily accessible to help you efficiently navigate your regulatory and contractual obligations.
If you prefer in-person training, reach out to Provider Relations via email to arrange a tailored training session.
| Line of business | Web page |
|---|---|
| Commercial/Marketplace Products | Commercial/Marketplace New Provider Resources |
| Medicare Products (including DSNP) | Medicare New Provider Resources |
| Medi-Cal (Health Net) | Health Net Medi-Cal New Provider Resources |
| Medi-Cal (CalViva) | CalViva Health Medi-Cal New Provider Resources |
| Medi-Cal (Community Health Plan of Imperial Valley) | Community Health Plan of Imperial Valley Medi-Cal New Provider Resources |
| UCD Health | UC Health Medi-Cal New Provider Resources |
| Training name | Applies to providers contracted for these LOBs | Description | Frequency | Registration date and time, Training Documents, or Recording Link |
|---|---|---|---|---|
| Facility Site and Medical Record Review Training | Medi-Cal | This Department of Health Care Services (DHCS) mandated training covers facility site requirements and medical records review. | At the time of contracting and every three years thereafter | |
| New and Ongoing Provider Training | Medi-Cal | This training provides an overview of Plan policies, procedures, contacts, and resources to help providers navigate available tools. | At the time of contracting and every two years thereafter | Training Guide: Training Video: |