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Provider Services Contact Information

California – Provider Services Center

Provider Service Contact Number
Health Net Provider Services Center
(Except Medi-Cal and Medicare)

Provider Services Medi-Cal 1-800-675-6110
1-800-281-2999 (fax)
Provider Services Cal MediConnect:
Los Angeles County
San Diego County

Provider Services Medicare Advantage Plans:
Green, Ruby, Healthy Heart I, Violet
Amber, Amber I, Amber II, Healthy Heart II

EDI (Electronic claims submission) 1-800-977-3568
First Health Provider Relations 1-800-937-6824
Hospital Inpatient Notification 1-800-995-7890
1-800-676-7969 (fax)
Pharmacy - Group, Individual and Family plans 1-800-548-5524, option 3
1-800-314-6223 (fax)
Pharmacy - Medicare/Medi-Cal
1-800-977-8226 (fax)

California Correctional Health Care Services (CCHCS)

  • Claims Information (CCHCS only)

  • Disputes (CCHCS only) use following address:
    Healthcare Invoice, Data and Provider Services Branch
    PO Box 4038, N. Freeway
    Sacramento, CA

Website Tech Support

  • Website technical or navigation assistance, password resets, locked accounts, or other site functionality.
    Monday through Friday, 8:00 a.m. to 6:00 p.m.

Help Fight Fraud, Waste & Abuse

Contact Pharmacy Services

Health Net Pharmacy Help Desk

Group, Individual and Family plans
Monday through Friday, 8:00 a.m. to 6:00 p.m.

Monday through Friday, 6:00 a.m. to 6:00 p.m.

Health Net Pharmacy Discharge Pager

Commercial and Medicare
Monday through Friday, 8:00 a.m. to 6:00 p.m.

  • By Pager: 1-800-204-1610

Please remember to include your area code with your call back number. When calling please have the following information ready to facilitate the discharge process:

  • Patient name
  • Patient ID number
  • Medication requested
  • Dose and quantity
  • Duration of authorization
  • Anticipated date of discharge

Health Net Clinical Pharmacy Programs
24-hour voicemail for information on clinical programs.

Last Updated: 03/02/2023