Participating Provider Operations
The resources on this page contain useful self-service tools for participating providers to utilize when completing various operational tasks.
Note: This page contains instructions for providers directly contracted with Health Net, often termed "Direct Network". Direct Network providers are not contracted with a PPG.
For larger volume requests (more than 10 practitioners), please email DNPNM_DVP@healthnet.com for further direction.
For smaller volume requests (10 practitioners or less), follow these directions.
Provider Data Update Directions
For Add to Group (ATG) requests, please fill out our online form, or follow these directions:
- Send email to Health Net Provider Data Coordination at DNPNM_DVP@healthnet.com
- Email Subject: Medical/BH - ATG - Contract TIN - Practitioner NPI
- Include the following documents as separate PDF documents, with the associated naming conventions
(Note: one PDF with all documents will require resubmission): - Submit 1 email for each practitioner add request
| Document | Naming Convention | Example filename |
|---|---|---|
| Practitioner Add Form (PDF) | ATG_CONTRACT TIN_PRACTITIONER NPI | ATG_123456_9876543 |
| W-9 | W9_CONTRACT TIN_PRACTITIONER NPI | W9_123456_9876543 |
| Medi-Cal Training Attestation (if applicable) | MCL_TRAIN_ATTEST_CONTRACT TIN_PRACTITIONER NPI | MCL_TRAIN_ATTEST_123456_9876543 |
| Medicare Approval Letter (if applicable) | MCARE_APPROVAL_CONTRACT TIN_PRACTITIONER NPI | MCARE_APPROVAL_123456_9876543_ |
| DHCS Letter of Approval (if applicable) | DHCS_APPROVAL_CONTRACT TIN_PRACTITIONER NPI | DHCS_APPROVAL_CONTRACT_123456_9876543 |
| License Renewal Copy (if license is due to expire within 3 months of submission) | LICENSE_RENEWAL_CONTRACT TIN_PRACTITIONER NPI | LICENSE_RENEWAL_123456_9876543 |
- Send email to Health Net Provider Data Coordination at DNPNM_DVP@healthnet.com
- Email Subject: Medical/BH - RFG - Contract TIN - Practitioner NPI
- Data Elements to include in body of email:
- Name of practitioner(s)
- Contracted TIN
- Effective Date of termination
- Impacted Address(es)
- Send email to Health Net Provider Data Coordination at DNPNM_DVP@healthnet.com
- Email Subject: Medical/BH - Demo - Contract TIN - Practitioner NPI
- Data Elements to include in body of email:
- Brief description of change request
- Name of practitioner(s)
- Contracted TIN
- Effective Date of the change
- Impacted Address(es)
- New address if applicable
- Required: Phone number
- If applicable: Fax number, Medi-Cal information (office hours, Gender limitations, Age limitations)
- Attach updated W9
- Naming Convention
- W9_CONTRACT TIN_PRACTITIONER NPI
- Example filename: W9_123456_9876543
- Naming Convention