sFTP Site Setup & Access

Configure and Validate Secure File Transfer Process

Follow these steps to configure and validate your secure file transfer process.

1. Step 1: Provide User Details
   • Full Name
   • Email Address
   • Third-Party Entity Name
   • County
   • IP Address
   • Files you want to receive back from Health Net
   Contacts: CommunityDataExchange@healthnet.com
2. Step 2: Credentials
   We'll create and activate the sFTP site and email credentials once set-up and activation is complete.
3. Step 3: Test Connection
   Health Net sends a blank test file to your third-party entity. Rename the file using your naming convention prefix.
   • Test to ensure connection is active
   • Confirm naming conventions work
4. Step 4: Return Third-Party Entity Testing
   Third-Party Entity renames the file using their assigned naming convention and sends back to Health Net through sFTP.
5. Step 5: File Naming
   All files must start with the agreed naming convention for successful processing. Naming conventions for your organization will be provided directly to you by Health Net.