Post-Submission Checklist
Confirm all required steps after submitting your data.
- Provide Health Net with contact details for individuals at your organization who need sFTP access.
- Include: First and Last Name, Email Address, Third-Party Entity Name, IP Address, and County.
- Files you want to receive back from Health Net
- Send via email to: CommunityDataExchange@healthnet.com
- Estimated completion: ~2 weeks
- Receive blank test file from Health Net.
- Rename the blank test file using the designated naming convention and send it back to Health Net.
- Estimated time: ~1 week
- Establish timeframe for data exchange:
- Health Net sends member identification files by the 5th of each month.
- Third-Party entity has 2 weeks to process the member match and send files back to Health Net by end-of-day on the 19th of the month.
- Once Health Net receives matched members:
- Health Net will process and send the data files back to Third-Party Entity on the 22nd of each month.
- Monthly exchanges repeat for subsequent months.
Reach out to Health Net with any issues or questions:
- Contact: CommunityDataExchange@healthnet.com