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New Provider Medi-Cal Welcome Packet

The materials here and the trainings available online supplement the Medi-Cal operations manuals to assist you in understanding and adhering to policies and procedures in accordance with your Provider Participation Agreement (PPA). In-person training is also available. Providers who would prefer in-person training may contact Provider Relations by email to request a training session. This packet includes provider education materials to help you and your staff become familiar with the Medi-Cal line of business. This packet includes the following materials:

CalViva Health is a licensed health plan that contracts with Health Net to serve Medi-Cal enrollees in Fresno, Kings and Madera counties. CalViva Health and Health Net Community Solutions, Inc. (Health Net) are excited about the opportunity to partner with you to meet the health care needs of Medi-Cal beneficiaries. If you have questions about the enclosed materials, or need additional information regarding CalViva Health, contact CalViva Health at 1-888-893-1569 or visit the CalViva Health website.

UC Davis Health and Health Net have partnered to pilot an Accountable Care Organization (ACO) program that will improve the system of care for the community surrounding UC Davis Medical Center. The program objectives include: improving outcomes, delivering care in the most appropriate settings, leveraging community programs to address social determinants of health and improving the member's experience through a personalized approach to care. Health Net is pleased to provide this orientation that includes tools and resources to assist you and your staff in caring for our Medi-Cal members and adhering to policies and procedures in accordance with your Provider Participation Agreement (PPA).

In-person training is also available. Providers who would prefer in-person training may contact Provider Relations by email to request a training session.

Last Updated: 03/23/2021