Medi-Cal Wellness Programs

Members have access to resources to guide them in lowering their blood pressure and having better heart health.

Kick It California is a no cost stop smoking program for Health Net Medi-Cal members.

The program offers:

• Telephonic quit coach:
  • Customized one-on-one coaching with a quit coach over the phone in 6 languages (English, Spanish, Cantonese, Mandarin, Korean and Vietnamese).
  • Tailored quit plan to member's unique circumstances.
  • Available Monday–Friday, 7:00 a.m. – 9:00 p.m., and Saturday 9:00 a.m. – 5:00 p.m.
  • To enroll, members may use an online web form, or call directly at 800-300-8086 (English) or 800-600-8191 (Spanish).
• Automated Texting Program:
  • Receive helpful tips at critical points during your quit journey. Quite coaches respond to questions within one business day.
  • Text "Quit Smoking" or "Quit Vaping" to 66819.
• Chat with a quit coach:
  • Kickitca.org/chat
  • Alternative option for both members and heath care providers.
  • Platform allows members quick responses to inquiries such as available services and free nicotine patch evaluation.
  • Health care providers may use the chat to find answers to cessation-related questions.
  • Available in English only, Monday–Friday, 7:00 a.m. – 9:00 p.m., and Saturday 9:00 a.m. – 5:00 p.m.
• Mobile apps:
  • Kick It Quit Smoking/Vaping app designed to help people quit smoking and vaping.
  • Features tools such as personal log of smoking triggers, motivational reminders and links to helpful resources.
  • Available for download on the App Store^® and Google Play^®.

Visit Kick It California for more details.

Health Net wants to help our pregnant members have healthy pregnancies and healthy babies. Start Smart for Your Baby is our special program for women who are pregnant. See your doctor as soon as you know you are pregnant. You can get support from our services below:

• Pregnancy education packet with tips and tools to help you stay healthy.
• Nurse Case Management for high-risk pregnancies.
• Nurse advice line. When you are not feeling well and need help to decide what to do, you can talk to a nurse via the nurse advice line. You can reach the nurse advice line by calling the Member Services Department phone number on the back of your Health Net ID card, 24 hours a day, 7 days a week.

The Diabetes Prevention Program (DPP) is a 12-month long program focused on helping members lower their risk for diabetes through healthy lifestyle choices and weight loss. Diabetes Care Partners’ (DCP) mobile app gives you access to a health coach and online classes.

If you are a member who qualifies, the Diabetes Prevention Program is free. You can choose to cancel at any time. You may incur data cost to download and use the app. Learn more and see if you qualify.

• Diabetes Prevention Program – English (PDF)
• Diabetes Prevention Program – En Español (Spanish) (PDF)

Health Net offers the Be In Charge! Disease Management Programs to help you manage conditions like asthma, diabetes and heart failure. This program includes:

• Tips and information to help you stay healthy.
• Care managers are available to answer questions about medicine, diet, and screening tests to control your condition.

Health Net invites members who may benefit from the program. You can also self-enroll by calling the Member Services Department phone number on the back of your Health Net ID card.

The Teladoc Mental Health (Digital Program) is a safe and secure program designed for you to feel better. This online program provides many tips and tools to help you improve your mental health. You can use it anytime you like, 24 hours a day, 7 days a week!

1. Log in to Teladoc Health.
2. Click Register Now.
3. Complete the sign-up process with a brief wellness survey and a profile.
4. Go mobile! Use Teladoc Mental Health (Digital Program) on your phone. Download the Teladoc Health app. Log in using the same email and password.

Facts to help you know about Mental Health and Addiction

The way you think and feel affects the way you live and react to things. It can also affect how you relate to people. Mental health is important at every stage of life.

Just like going to your doctor for a physical, your mental health sometimes needs a check-up too. If you or someone you know has a mental illness or a substance abuse problem, you can learn more to get help now.

Addiction

An addiction is an urge to do something that is hard to control or stop. For many, substance and alcohol abuse can happen quickly and lead to addiction before they even know what happened.

Early warning signs of mental illness or addiction There is no easy way to test or know if you or someone has a mental illness or addiction. Each illness has its own symptoms, but there are some common warning signs of mental illness and addiction.

Thoughts

• Thinking about harming yourself or others
• Always worried or scared
• Having lots of nightmares
• Feeling confused or having trouble thinking
• Feeling sad most of the time

Feelings

• Avoiding family and friends
• Yelling or screaming to be noticed
• Feeling angry and upset a lot of the time
• Mood changes or feeling like nothing matters
• Feeling hopeless, worthless and out of control

Behavior

• Have trouble falling asleep or sleeping
• Sleeping, drinking or eating too much
• Using illegal drugs
• Not able to do daily things like go to school or work
• Stealing money or pills

Take care of yourself

• Seek help – Mental illness and addiction can be hard to talk about. It’s a very common problem and is not something we can treat ourselves. You can feel better by getting help today.
• Talk to those you trust – Open up and talk with your doctor, family and friends about your mental health and/or addiction.
• Learn all you can – Teach yourself and others about the facts on mental health and addiction.
• Know you can win – Speak up for yourself and others who have a mental illness or addiction.

Help a family member or friend

• Talk – Take your time. The person may not be in a place to talk, and that’s OK. Being gentle and kind can go a long way.
• Offer support – Be patient, provide hope and connect them to help when the time is right.
• Be a friend – Respect and be open to their thoughts and feelings.
• Get advice – Reach out to get advice on how to help. Talk to a family member, faith leader, school counselor, teacher or coach.
• Increase awareness – Speak to others about mental health and addiction. Help those who are having a hard time finding their voice.

Health Net Medi-Cal Members: Health Net offers programs to help our members stay healthy

If you think you have a medical or mental health emergency, call 911 or go to the nearest emergency room right away for help.

If you are ready to get help or have questions about our programs and services, call Health Net Member Services at 800-675-6110 (TTY: 711), 24 hours a day, 7 days a week.

Teladoc Mental Health (Digital Program) – Focus on your mental health is important. The Teladoc Mental Health (Digital Program) is a private online program to help you to gain and maintain mental and physical health. Sign up now. Also available on your phone, download the Teladoc Health app.

Health Net Community Connect (Aunt Bertha) – Find the help you need at Health Net, go to Your Wellness, scroll down to Community Connect. Enter a zip code to find local programs, connect to services and apply for benefits.

Sources and helpful websites:

• National Alliance on Mental Illness (NAMI)
• Substance Abuse and Mental Health Services Administration (SAMSHA)

Health Net provides access to many health education classes in the community.

If you are interested in joining a class, please call Health Net Member Services at 1-800-675-6110 (TTY: 711), 24 hours a day, 7 days a week.

Call Health Net Member Services at 1-800-675-6110 (TTY: 711), 24 hours a day, 7 days a week, to request print health education materials be mailed to your home. These health education materials cover topics on dental care, diabetes, preventive screenings, weight control and more. You can also view the materials PDFs here.

Health Education Programs

• Health Education Programs and Services – English (PDF)
• Health Education Programs and Services – En Español (Spanish) (PDF)

Preventive Screening Guidelines

• Preventive Screening Guidelines – English (PDF)
• Preventive Screening Guidelines – En Español (Spanish) (PDF)