How Enhanced Care Management Can Help You

Enhanced Care Management (ECM) offers extra services at no cost to Medi-Cal members who have complex needs and challenges that make it hard to improve their health. This could include outside challenges, such as not having a place to live.

If you qualify, ECM offers seven types of services that can help you with your health and well-being. You will have a care team and your own ECM lead care manager.

These extra services are offered as part of your current Health Net Medi-Cal plan. The Medi-Cal services you get now will not be taken away. You can still see your same doctors, but now you can get extra help.

If you qualify, you can choose to get ECM services. Plus, you can stop the services at any time by calling Health Net.

1. Stay engaged in your care

Your ECM lead care manager and care team will help you focus on your health. They will also ensure you get the services and support you need. Your care team will meet you where you live, where you get services or where you feel most at ease.

2. Talk about your needs and help create a care plan

You and your care team will make your own care plan that can cover:

• Behavioral health needs
• Food and housing services
• Non-health services like job training and more

3. Help you connect with your doctors

Your care team includes a lead care manager who helps you follow the care plan that you helped design. This person can help you:

• Schedule appointments
• Check prescriptions
• Apply for services and more

4. Learn the best way to better support your health

You, your caregivers, your family and other loved ones can learn about the best ways for you to take care of your health.

5. Move you safely from one care setting to another

Your care team will help you move from the hospital to a center for assisted living.