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Other Care Options

Health Net of California, Inc. and Health Net Life Insurance (Health Net) is here to help make sure you receive the care and services you need. If you feel sick, please make sure you contact your primary care physician (PCP). They know you best and is your first option to discuss your health.

If you can't reach your PCP there are other resources you can access. Below is a list of services to help you maintain your health, including information on financial help, food delivery, job placement, and more.

To get general information related to COVID-19, track symptoms or locate the nearest testing center, you may call our COVID-19 automated phone line. Remember, please contact your PCP first before following up with a testing center location.

COVID-19 Information Line (English) – 1-877-259-1144 (TTY 711)
COVID-19 Information Line (Spanish) – 1-877-239-1129 (TTY 711)

Please note: Due to the number of calls received during this pandemic, you may have a longer wait time for a certain service listed below. Please be patient. Your health is important to us! You can also watch videos from our panel of doctors that help answer top questions about COVID-19 and the impact of the COVID-19 vaccine.

This information is not intended as a substitute for professional medical care. Please always follow your health care provider's instructions. Programs and services are subject to change. Health Net of California, Inc., Health Net Community Solutions, Inc. and Health Net Life Insurance Company are subsidiaries of Health Net, LLC. Health Net is a registered service mark of Health Net, LLC. All rights reserved.

Last Updated: 04/08/2022