Health Net has always been committed to respecting member privacy and protecting sensitive health information. In response to the privacy challenges posed in the Internet age, we've launched our Secure Messaging Center exclusively for communications regarding confidential financial and business matters as well as legislatively defined Protected Health Information (PHI).
Please use the Secure Messaging Center for communications regarding, among other things, benefit payment, medical conditions, treatment protocols, claims status, behavioral health issues and chronic illness management services. For general information, contact on-line support.
Access your secure email box now.
Electronic communications (e.g. via the Internet or email) maybe encrypted - essentially locked - by Health Net. Your user name and password work as a key to unlock the message so that you can communicate with Health Net on a secure channel. Our Secure Messaging Center uses an encryption system to safeguard electronic communications in compliance with Corporate Information Security Standards, Federal, State and Local laws.
We know how important security is to you, which is why Secure Messaging has a number of features designed to keep your communication private:
A Business Partner is a person or organization that needs to receive encrypted Internet email through HealthNet.com, such as vendors, independent contractors, law and consulting firms, and government agencies.
The Secure Messaging Center is highly restricted. Secure messaging accounts must be initiated by a Health Net associate. To request an account or resolve issues regarding secure messaging, please contact the Health Net associate with whom you regularly conduct business.
All messages sent via the Center will be automatically encrypted, regardless of subject matter. Messages can be sent to Health Net associate's corporate email accounts with the @healthnet.com extension. If you attempt to send an email to a non-Health Net account, it will not make it through the email security filter and may result in the termination of your Business Partner Account. Secure messages are copied and retained by Health Net for audit purposes.
To provide you with the most accurate plans and information in your area, we need to know your location. Please enter a ZIP code for Arizona, California, Oregon, Washington.
To provide you with the most accurate plans and information in your area, we need to know your location. Please enter a ZIP code for Arizona, California, Oregon, or Washington.