We're here to answer any questions you have about your Health Net plan. Do you have a concern that isn’t addressed in our Frequently Asked Questions?
Many of your questions can be answered by registering for an online account.
LOG IN REGISTERVisit the Health Net page at www.healthnet.com and select the Shoppers option. When the Shoppers page opens, select from the main picture menu, "Plans for Medicare Beneficiaries." You will be directed to a portal with specific details regarding our Medicare products.
You can submit this claim (along with a completed Claim Form) for reimbursement.
In order to download and print a Claim Form, you must be registered on our website. If you are registered, log in to www.healthnet.com with your user name and password.
Once logged in, the My Account page displays.
Please include your member ID number and a copy of your provider's bill. We will also need a copy of a proof of payment. Acceptable forms of proof of payment are:
Please submit the completed Claim Form, a copy of your provider's bill and one of the acceptable proofs of payment to the address on the Claim Form.
If applicable, contact your prior employer's benefits office and tell them you're interested in purchasing a COBRA policy. According to federal law, your company must make you aware of your options for purchasing this coverage. If your COBRA coverage is near expiring, in California, Health Net also offers COBRA Continuation Coverage. To get more information, visit Plans for Individuals & Families on our Shoppers site.
For Employer Group, Individual & Family, and Medicare Advantage plan members, Health Net offers discounts on acupuncture, chiropractic and massage therapy.
Oregon Medicare Advantage HMO and PPO plans have acupuncture, chiropractic and naturopathy integrated in their benefit plans. Please see your plan documents for details on these benefits.
Call ASH Networks at 1-877-335-2746 for a listing of providers or visit www.ashcompanies.com. You may call the provider you choose and schedule an appointment. At your office visit, show your Health Net ID card. To confirm if your plan offers these benefits or to learn more about this and other valuable member discounts:
Most Health Net plan members have access to mental and behavioral healthcare benefits through MHN, a Health Net company. Please see the back of your ID card or your plan materials for your individual benefits.
Health Net offers our members discounted memberships at health clubs. To find out more:
Some Health Net plans include benefits for health clubs or gyms. Please refer to your Evidence of Coverage (EOC) for more information.
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AZ: Log in at ambetterhealth.com
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Member information is available on provider.healthnetarizona.com.
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Note: HNA providers can log in by using their existing HNA user name (your email address) and password to access Allwell and Ambetter member information.
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Member information is available on provider.healthnetcalifornia.com.
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Information about MA HMO and MA PPO members
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Member information is available on provider.healthnetoregon.com.
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