We're here to answer any questions you have about your Health Net plan. Do you have a concern that isn’t addressed in our Frequently Asked Questions?
Many of your questions can be answered by registering for an online account.
LOG IN REGISTERSome things to be aware of when registering:
When applicable, the primary subscriber and spouse will have access to information and the ability to update information for all covered members under the age of 16. Members will need to register, access the Profile option and select Share Plan Access to allow other members on the plan to view or make changes to their information.
Note: This is not applicable for individual Medicare Advantage members.
Note: PPO members are not required to select a PCP — only HMO members need to select a PCP of their choice.
TIP: First use ProviderSearch to locate a provider. Members please enter your "Enrollment ID" before you begin the Change Primary Care Physician process.
When applicable, you may add or delete family members during your open enrollment period. In addition, we will generally accept enrollments for newly eligible members within 30 days after the following events (with proper documentation submitted to us):
Note: This is not applicable to Medicare Advantage plan members. Medicare allows only one member per plan. If you or your spouse is eligible for Medicare, learn more or apply online for a Health Net Medicare Advantage Plan.
If you are enrolled in an Employer sponsored plan, please contact the employer's benefits department for instructions and an enrollment change form, otherwise please Contact Us.
*In general, an eligible newborn child is covered for 30 days from his or her date of birth. To continue coverage beyond this initial period, a child must be enrolled within 30 days of birth and any applicable premium must be paid.
Log in to www.healthnet.com with your user name and password. Once logged in, go to the My Health Plan page and select Order to order an ID card, or Print to print a temporary ID card.
Log in to www.healthnet.com with your user name and password. Update your email address by selecting the Profile option at the top of the page.
Log in to www.healthnet.com with your user name and password and select Profile at the top of the page. We recommend that you use your email address as your user name so it's easier to remember.
Log In:
Members
Individual & Family Plan member
CA: Log in at myhealthnetca.com
AZ: Log in at ambetterhealth.com
Medicare Advantage member
Log in at membersecurelogin.com
Employer Group Plan member
All other plan members
Log In:
Providers
I need to access...
Information about Allwell, Ambetter or HNA members
Information about members in other plans
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Providers
Member information is available on provider.healthnetarizona.com.
Already have an account?
Log in now
(your username is your email address)
Note: HNA providers can log in by using their existing HNA user name (your email address) and password to access Allwell and Ambetter member information.
Need to create a new account?
Register now
Log In:
Providers
I need to access...
Information about IFP or individual Medicare Advantage members
Information about members in other plans
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Providers
Member information is available on provider.healthnetcalifornia.com.
Already have an account?
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(your username is your email address)
Need to create a new account?
Register now
Log In:
Providers
I need to access...
Information about MA HMO and MA PPO members
Information about members in other plans
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Providers
Member information is available on provider.healthnetoregon.com.
Already have an account?
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(your username is your email address)
Need to create a new account?
Register now