We're here to answer any questions you have about your Health Net plan. Do you have a concern that isn’t addressed in our Frequently Asked Questions?
Many of your questions can be answered by registering for an online account.
LOG IN REGISTERTo contract directly with Health Net, Providers may submit a request to Health Net. From the home page of www.healthnet.com:
Note: For a Medical Group contracting on HMO plans, the physician will need to contact the Medical Group.
In order to view this information, you must be registered on our website. Once you log in to www.healthnet.com with your user name and password, your physician information is viewable from the Profile option at the top of the page.
Please note: This is not applicable to Health Net Medicare Advantage plan members.
To view additional member assignments:
Many Health Net plans include coverage for emergency and urgent care when you are outside your normal "home" service area. Some plans may also have out-of-network coverage for routine care.
Your Coverage Document will provide detailed information regarding your plan benefits. To view your Coverage Document on www.healthnet.com, you must be registered with our website. Once you have logged in:
If not available, you can Contact Us
To find out which hospitals are in-network for your plan, you can use our ProviderSearch tool.
You are only required to select a PCP if you are enrolled in an HMO plan. If you are on an HMO plan and your physician leaves the network, you can either choose a new in-network PCP or allow Health Net to assign a new physician in your service area for you. If Health Net assigns your new PCP, we will send you a letter notifying you of this assignment. If you are not satisfied with the selection we have made, you can change your PCP online or Contact Us with your preference. You can research a new PCP using our ProviderSearch tool to view our directory of doctors and hospitals.
To change your primary care physician:
ProviderSearch is our online directory of all contracted physicians, hospitals and facilities. While ProviderSearch is updated several times a day, it is recommended that the member contact the prospective physician to verify their availability and if they are accepting new patients.
Log In:
Members
Individual & Family Plan member
CA: Log in at myhealthnetca.com
AZ: Log in at ambetterhealth.com
Medicare Advantage member
Log in at membersecurelogin.com
Employer Group Plan member
All other plan members
Log In:
Providers
I need to access...
Information about Allwell, Ambetter or HNA members
Information about members in other plans
Log In:
Providers
Member information is available on provider.healthnetarizona.com.
Already have an account?
Log in now
(your username is your email address)
Note: HNA providers can log in by using their existing HNA user name (your email address) and password to access Allwell and Ambetter member information.
Need to create a new account?
Register now
Log In:
Providers
I need to access...
Information about IFP or individual Medicare Advantage members
Information about members in other plans
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Providers
Member information is available on provider.healthnetcalifornia.com.
Already have an account?
Log in now
(your username is your email address)
Need to create a new account?
Register now
Log In:
Providers
I need to access...
Information about MA HMO and MA PPO members
Information about members in other plans
Log In:
Providers
Member information is available on provider.healthnetoregon.com.
Already have an account?
Log in now
(your username is your email address)
Need to create a new account?
Register now