We're here to answer any questions you have about your Health Net plan. Do you have a concern that isn’t addressed in our Frequently Asked Questions?
Many of your questions can be answered by registering for an online account.
LOG IN REGISTERThis number can be found on your Health Net insurance card. When Registering, please enter the complete ID, including all letters and numbers.
Yes. The person registering for the site should enter their own date of birth.
Simply log in to the site and update your email address by selecting the Profile option at the top of the page.
Simply log into the site and select the Profile option at the top of the page. The system will display options for making changes to your profile. Select the option to change your user name. We recommend that you use your email address as your User Name so it's easier to remember.
Your password must be at least 6 characters long, but not longer than 15 characters. It must contain at least 1 letter and 1 number and it must be different from your User Name. Some special characters are supported, but not all. When logging in, please note your password is case sensitive.
If you forget your password, you will be asked to answer your Password Security Question. We will then email you a temporary password so you can access the web site and reset your password.
If you cannot answer your security question, please contact Customer Service for assistance.
If you enrolled in a Health Net plan through a state or federal health care marketplace such as Covered CaliforniaTM, The Health Insurance Marketplace in Arizona, or The Federally Facilitated Marketplace:
You must be 12 years or older to use this site. To log in or register for the Member site, you must be the primary subscriber or a dependent on a Health Net plan, or be the parent or guardian of a minor who is the primary subscriber on a Health Net plan. You may register and log in to the Member site once your initial payment has been processed. However, some site features are hidden until your plan is in effect. You may use the Member site for 18 months after your coverage ends.
All other users:
You must be 12 years or older to use this site. To log in or register for the Member site, you must be the primary subscriber or a dependent on a Health Net policy, or be the parent or guardian of a minor who is the primary subscriber on a Health Net plan. You may register and log in to the Member site beginning on the effective date of your plan and continue using the Member site for 18 months after your coverage ends.
A Sign-In Seal is a photo that will display on the authentic Health Net site. Look for it every time you sign in to make sure you are not a victim of phishing.
Phishing is one of the fastest growing identity theft threats on the Internet. Phishers use phony Web sites with actual brands designed to steal valuable personal information such as user names, passwords, credit card numbers, and Social Security numbers. Once a user is lured onto the phony site, they are asked to provide personal data that can be used to steal the member's identity. Presenting the member with their Sign-In Seal at sign-on helps to assure users they are on the legitimate Health Net site.
Information last updated 07-01-2013
Log In:
Members
Individual & Family Plan member
CA: Log in at myhealthnetca.com
AZ: Log in at ambetterhealth.com
Medicare Advantage member
Log in at membersecurelogin.com
Employer Group Plan member
All other plan members
Log In:
Providers
I need to access...
Information about Allwell, Ambetter or HNA members
Information about members in other plans
Log In:
Providers
Member information is available on provider.healthnetarizona.com.
Already have an account?
Log in now
(your username is your email address)
Note: HNA providers can log in by using their existing HNA user name (your email address) and password to access Allwell and Ambetter member information.
Need to create a new account?
Register now
Log In:
Providers
I need to access...
Information about IFP or individual Medicare Advantage members
Information about members in other plans
Log In:
Providers
Member information is available on provider.healthnetcalifornia.com.
Already have an account?
Log in now
(your username is your email address)
Need to create a new account?
Register now
Log In:
Providers
I need to access...
Information about MA HMO and MA PPO members
Information about members in other plans
Log In:
Providers
Member information is available on provider.healthnetoregon.com.
Already have an account?
Log in now
(your username is your email address)
Need to create a new account?
Register now