We're here to answer any questions you have about your Health Net plan. Do you have a concern that isn’t addressed in our Frequently Asked Questions?
Many of your questions can be answered by registering for an online account.
LOG IN REGISTERFrom the Health Net Landing page select the Shoppers option. When the shop page opens, select from the main picture menu, "Plans for Medicare Beneficiaries". You will be directed to a portal with specific details regarding our Medicare products.
If you know your Health Net ID number, you can submit this claim (along with a completed Claim Form) for reimbursement.
In order to download and print a Claim Form, you must be registered on our website. If you are registered please log in.
Please include your member ID number and a copy of your doctor's bill. We will also need a copy of a proof of payment. Acceptable forms of proof of payment are:
Please submit the completed Medical Claim Form, a copy of your doctor's bill and one the acceptable proofs of payment to the address on the Claim Form.
If applicable, contact your prior employer's benefits office and tell them you're interested in purchasing a COBRA policy. According to federal law, your company must make you aware of your options for purchasing this coverage. If your Cobra coverage is near expiring, in California, Health Net also offers Cobra Continuation Coverage. The get more information, visit Health Net's Individual and Family Plans on our Shopping site.
For Employer Group, Individual & Family, and Medicare Advantage plan members, Health Net offers discounts on acupuncture, chiropractic and massage therapy including 30% off ongoing treatments. With chiropractic and massage you get 50% off the initial exam or massage.
Oregon Medicare Advantage HMO and PPO plans have acupuncture, chiropractic and naturopathy integrated in their benefit plans.
Call ASH Networks at 1-800-678-9133 for a listing of providers or visit American Specialty Health. You may call the provider you choose and schedule an appointment. At your office visit, show your Health Net ID card. To confirm if your plan offers these benefits or to learn more about this and other valuable Member Discounts:
Most Health Net plan members have access to mental and behavioral healthcare benefits through MHN, a Health Net company. Please see the back of your ID card or your plan materials for your individual benefits.
Information last updated 07-01-2013
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