|Health Net's Customer Contact Center||
General benefit questions or issues.
(800) 331-1777 (Spanish)
(800) 995-0852 (TDD/TTY - Hearing assistance)
|Behavioral Health & Substance abuse Programs||
MHN customer service
For questions or help with authorizations, referrals and transition of care.
|Chiropractic and Acupuncture benefits||
American Specialty Health (ASH
1-800-848-3555 (8 a.m. to 5 p.m. Pacifict Time)
|Decision Power support/Nurse 24SM||Log on to www.healthnet.com or refer to the back of your Health Net ID card for contact information.|
|Call Health Net from outside the United States||
1. Dial the AT&T USADirect access number for the country you are calling from. (Visit www.usa.att.com/traveler for a list of country access codes).
2. After the prompts, dial toll-free (800) 552-3971 to be connected to our main customer service system.
|Health Net's Special Investigations Unit||
Report any fraud or suspected fraud issues. Learn more
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