The subscriber number can be found on your Health Net Insurance card. Please enter the complete ID, including all letters and numbers. All letters must be typed as capital letters.
Frequently Asked Questions
Health Net offers electronic remittance advice (ERA) and electronic fund transfer (EFT) to reduce:
What is ERA?
ERA provides details on multiple claims and helps improve business office workflow by allowing the adjudicated claim information to be automatically posted to accounts receivable systems. Health Net sends an ERA to any provider who registers with an approved clearinghouse. The ERA complies with HIPAA 835 requirements making it consistent with other payers and is acceptable nationwide.
What is EFT?
EFT automates the distribution of funds into accounts using automated clearinghouse processing to reconcile accounts receivable, which provides significant savings in check processing fees. Before EFT, providers were required to open the mail, pull the check, enter the data into their system, get the checks to the bank, wait for them to clear, reconcile books, and more. EFT is safe, secure, efficient, and less expensive than paper check payments and collections.
How do I get started?
Register with both Health Net and one of our approved clearinghouses. Download Health Net registration forms at www.healthnet.com > Provider > Contractual & Clinical Resources > Forms and Brochures.
What are the details for enrolling in ERA?
Health Net sends ERA via Emdeon, Capario (MedAvant) and Healthcare Electronic Remittance Advice Exchange (HERAE). To enroll, please contact the following clearinghouses directly:
To enroll in ERA, complete the ERA Enrollment form and fax it, along with a voided check, to (800) 677-4147, Attention: EDI Business.
What are the details for enrolling in EFT?
You must be registered for ERA in order to enroll in EFT. Download Health Net registration forms at www.healthnet.com > Provider > Contractual & Clinical Resources > Forms and Brochures.
To enroll in EFT, complete and sign the EFT Enrollment form and fax it to (800) 677-4147, Attention: EDI Business.
Who can I contact for help?
Health Net's specialists are on call for you. Please email EDI.Support@healthnet.com or call our dedicated ERA/EFT help line:
For AZ - (866) 334-4638, option 3
For CA/OR - (800) 977-3568