The subscriber number can be found on your Health Net Insurance card. Please enter the complete ID, including all letters and numbers. All letters must be typed as capital letters.
Medical Groups are organizations of physicians that provide the full array of health care services to Health Net members. Medical groups are comprised of primary care and specialty physicians who work together on all aspects of care - including prevention, primary care, chronic care, acute care, and hospital care.
Medical groups often invest in electronic medical records and other technologies to help their doctors communicate with each other and with patients. They also may employ allied health professionals to support an integrated model of care.
Each Health Net HMO or Point of Service (POS) member typically selects one medical group that assumes full responsibility for all of that individual's care needs.
When enrolling in an HMO or Point of Service (POS) plan, you must select a contracted Medical Group where you want to receive your medical care. That Medical Group will provide or direct all medical care.
Family Members may select different Medical Groups. However, each person must select a Primary Care Physician (PCP) close enough to his or her residence or place of work to allow reasonable access to medical care. If you choose a PCP based on the PCP's proximity to the Subscriber’s work address, you will need to travel to the selected PCP for any non-emergency or non-urgent care that you receive.
Once you've chosen a medical group, click here or call the Customer Care Center using the phone number on the back of your Health Net ID card.
If you are already a Health Net member, please use Health Net's online tool for changing your Medical Group or selected Primary Care Physician. You may also call the Customer Care Center using the phone number on the back of your Health Net ID card.
The medical group ratings are based on measures included in the Pay for Performance program developed and aggregated by the Integrated Healthcare Association (IHA).The Integrated Healthcare Association (IHA) is a statewide leadership group that promotes quality improvement, accountability, and affordability of health care in California. IHA membership includes major health plans, provider groups, and hospital systems, plus academic, consumer, purchaser, pharmaceutical and technology representatives. The principle behind the Pay for Performance program is the uniform evaluation of physician groups’ aggregated performance across multiple health plans with a common set of quality measures tied to clinical, patient experience and information technology.