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I Have a Broker ID – Registration

Broker Website Registration

Website registration gives you access to the full site, allows you to get answers for your clients about coverage and eligibility, provides sales support tools, and more. To properly access the full site, please ensure Brokerage/Agency Firms contract with Health Net first, so that your individual brokers and consultants can register for the site and be properly associated to the correct firm.

Please note: You must first be contracted with Health Net in the state/region you are registering for. This website determines your location using your ZIP code. To register in a different state/region, you can change your location settings.

Your current location is California, change your location settings here.

Please select one of the navigation options below to get started.

I Have a Valid Health Net Broker ID

Registered brokers can log in anytime to access sales information, create quotes, edit existing groups, or contact Health Net with questions. In addition, you can access your commission statements, request commissions information via e-statements, elect electronic commission payments, and much more.

Submit your registration by completing the form below to get the process started.

To register by mail, email or fax, you can download printable PDF forms from the box on the right.
(If your address is outside of CA, AZ, OR, or WA, you will need to register using the printable PDF and will need to send it in by mail, email or fax only.)

To ensure the security and protection of your firm's Web account, Health Net requests that the owner, president or appropriate vice president complete this form.

* Required field

User names should be

  • 6 to 15 characters in length
  • Any combination of letters or numbers (user names are not case sensitive)
  • Not an email address and contain no special characters

Please fill out the following personal information:

DOI License Number and expiration date will be used for your email confirmation. Please remember these values in order to access your user name and password for the
Health Net website.


Once your form has been sent, look for the email from Health Net within two business days confirming that your Web account has been loaded and your Broker website account is active. If you have questions, please contact:

Commercial Broker Services at 1-800-448-4411, option 4
Medicare Broker Services at 1-800-708-7646 .

Note: Agents in your firm may register for access to the site with an Association ID which will be sent in the confirmation email. Each agent can then create a personal profile for his or her own use. Instructions are on the site.The broker is responsible for removing system access for associates that end their employment and these terminated associates must be reported to Health Net.

Privacy statement: When you conduct business with, for, or on behalf of Health Net, you must comply with all confidentiality laws and regulations and take steps to maintain the security of the personal information about Health Net Insureds. Failure to act in accordance with the above could result in a breach of your contract, explicit or implied, with Health Net, and/or violation of federal and state law.

I understand that selecting Submit constitutes a legal signature confirming that I acknowlege and agree to the website Terms of Use and Privacy Policy. I aslo certify that all information provided is true and correct and that I have authority to enter into this agreement.

Registration by
Mail or Fax

To register by mail or fax, download one of these forms:

Log In

Please enter your User Name.


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To proceed to, click 'Continue'. To stay on the Health Net website, click 'Cancel'.

If you would prefer to speak to a Health Net representative about this issue, please click here to go to our Customer Service Center page.

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Important Notice

General Purpose
Health Net's National Medical Policies (the "Policies") are developed to assist Health Net in administering plan benefits and determining whether a particular procedure, drug, service, or supply is medically necessary. The Policies are based upon a review of the available clinical information including clinical outcome studies in the peer-reviewed published medical literature, regulatory status of the drug or device, evidence-based guidelines of governmental bodies, and evidence-based guidelines and positions of select national health professional organizations. Coverage determinations are made on a case-by-case basis and are subject to all of the terms, conditions, limitations, and exclusions of the Member's contract, including medical necessity requirements. Health Net may use the Policies to determine whether, under the facts and circumstances of a particular case, the proposed procedure, drug, service, or supply is medically necessary. The conclusion that a procedure, drug, service, or supply is medically necessary does not constitute coverage. The Member's contract defines which procedure, drug, service, or supply is covered, excluded, limited, or subject to dollar caps. The policy provides for clearly written, reasonable and current criteria that have been approved by Health Net's National Medical Advisory Council (MAC). The clinical criteria and medical policies provide guidelines for determining the medical necessity criteria for specific procedures, equipment and services. In order to be eligible, all services must be medically necessary and otherwise defined in the Member's benefits contract as described in this "Important Notice" disclaimer. In all cases, final benefit determinations are based on the applicable contract language. To the extent there are any conflicts between medical policy guidelines and applicable contract language, the contract language prevails. Medical policy is not intended to override the policy that defines the Member's benefits, nor is it intended to dictate to providers how to practice medicine.

Policy Effective Date and Defined Terms.
The date of posting is not the effective date of the Policy. The Policy is effective as of the date determined by Health Net. All policies are subject to applicable legal and regulatory mandates and requirements for prior notification. If there is a discrepancy between the policy effective date and legal mandates and regulatory requirements, the requirements of law and regulation shall govern. In some states, prior notice or posting on the website is required before a policy is deemed effective. For information regarding the effective dates of Policies, contact your provider representative. The Policies do not include definitions. All terms are defined by Health Net. For information regarding the definitions of terms used in the Policies, contact your provider representative.

Policy Amendment without Notice.
Health Net reserves the right to amend the Policies without notice to providers or Members. In some states, prior notice or website posting is required before an amendment is deemed effective.

No Medical Advice.
The Policies do not constitute medical advice. Health Net does not provide or recommend treatment to Members. Members should consult with their treating physician in connection with diagnosis and treatment decisions.

No Authorization or Guarantee of Coverage.
The Policies do not constitute authorization or guarantee of coverage of any particular procedure, drug, service, or supply. Members and providers should refer to the Member contract to determine if exclusions, limitations and dollar caps apply to a particular procedure, drug, service, or supply.

Policy Limitation: Member's Contract Controls Coverage Determinations.
Statutory Notice to Members: The materials provided to you are guidelines used by this plan to authorize, modify or deny care for persons with similar illnesses or conditions. Specific care and treatment may vary depending on individual need and the benefits covered under your contract. The determination of coverage for a particular procedure, drug, service, or supply is not based upon the Policies, but rather is subject to the facts of the individual clinical case, terms and conditions of the Member's contract, and requirements of applicable laws and regulations. The contract language contains specific terms and conditions, including pre-existing conditions, limitations, exclusions, benefit maximums, eligibility, and other relevant terms and conditions of coverage. In the event the Member's contract (also known as the benefit contract, coverage document, or evidence of coverage) conflicts with the Policies, the Member's contract shall govern. The Policies do not replace or amend the Member contract.

Policy Limitation: Legal and Regulatory Mandates and Requirements
The determinations of coverage for a particular procedure, drug, service, or supply is subject to applicable legal and regulatory mandates and requirements. If there is a discrepancy between the Policies and legal mandates and regulatory requirements, the requirements of law and regulation shall govern.

Reconstructive Surgery
California Health and Safety Code 1367.63 requires health care service plans to cover reconstructive surgery. "Reconstructive surgery" means surgery performed to correct or repair abnormal structures of the body caused by congenital defects, developmental abnormalities, trauma, infection, tumors, or disease to do either of the following:

1. To improve function; or
2. To create a normal appearance, to the extent possible.

Reconstructive surgery does not mean "cosmetic surgery," which is surgery performed to alter or reshape normal structures of the body in order to improve appearance.

Requests for reconstructive surgery may be denied, if the proposed procedure offers only a minimal improvement in the appearance of the enrollee, in accordance with the standard of care as practiced by physicians specializing in reconstructive surgery.

Reconstructive Surgery after Mastectomy
California Health and Safety Code 1367.6 requires treatment for breast cancer to cover prosthetic devices or reconstructive surgery to restore and achieve symmetry for the patient incident to a mastectomy. Coverage for prosthetic devices and reconstructive surgery shall be subject to the copayment, or deductible and coinsurance conditions, that are applicable to the mastectomy and all other terms and conditions applicable to other benefits. "Mastectomy" means the removal of all or part of the breast for medically necessary reasons, as determined by a licensed physician and surgeon.

Policy Limitations: Medicare and Medicaid
Policies specifically developed to assist Health Net in administering Medicare or Medicaid plan benefits and determining coverage for a particular procedure, drug, service, or supply for Medicare or Medicaid Members shall not be construed to apply to any other Health Net plans and Members. The Policies shall not be interpreted to limit the benefits afforded Medicare and Medicaid Members by law and regulation.


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