The Health Net Mail Order Pharmacy, administered by CVS Caremark, offers the convenience of home delivery for most of your maintenance prescription drugs.
The prescription drugs requested must be covered by your pharmacy benefits. Prescriptions submitted for drugs or supplies that are not covered will be returned to you unfilled. Some drugs may not be available through the mail order pharmacy.
If you have questions regarding your drug coverage, contact Member Services.
The mail order pharmacy should be used only for maintenance drugs, i.e. drugs needed for a long-term condition. Antibiotics for infections and painkillers for pain due to injury are examples of drugs for short-term conditions that should not be obtained from the mail order pharmacy.
Use the mail order pharmacy only to obtain drugs you have previously received. All first-time prescriptions should be filled at a participating pharmacy. This will ensure the appropriate dose has been determined and your ability to tolerate the drug has been established.
2. Complete both sides of the Mail Order Pharmacy Form.
3. Mail the completed Mail Order Pharmacy Form with your original prescription(s) (no photocopies) and payment or credit card number for your copayment(s) or coinsurance to CVS Caremark at the address listed on the form.
Mail order pharmacy benefits vary from plan to plan. If you have questions regarding your mail order pharmacy benefits, contact Member Services.
If you have questions regarding your order, please call CVS Caremark toll free at 1‑888‑624‑1139 (24 hours a day, 7 days a week). TTY/TDD users may call 1‑866‑236‑1069. If you have questions regarding your mail order pharmacy benefit, drug coverage, copayments, or coinsurance, contact Member Services.
Information last updated 10-18-2013
To provide you with the most accurate plans and information in your area, we need to know your location. Please enter a ZIP code for Arizona, California, Oregon, Washington.
To provide you with the most accurate plans and information in your area, we need to know your location. Please enter a ZIP code for Arizona, California, Oregon, or Washington.