At Health Net, our mission is to help people be healthy, secure and comfortable.
We build local provider networks to help people get expert care through every stage of their lives and health. With thousands of doctors and specialists, there's a good chance the doctor you have today – or one you may need tomorrow – already works with us. Around the corner and across the state, Health Net has you covered.
The National Committee for Quality Assurance (NCQA) is an independent, not-for-profit organization that evaluates the quality of health care plans. We are honored to be recognized by this committee.
NCQA Scorecard
Health Plan | NCQA Accreditation |
---|---|
Exchanges (Marketplace) Health Net IFP HMO, HSP, SBG HMO IFP EPO and Small Business Group PPO |
Accredited Exp. June 2022 |
Commercial & Medicare
Health Net Health Net Life HMO/POS, PPO, EPO Medicare HMO |
Accredited Exp. June 2022 |
Medi-Cal Health Net HMO |
Accredited Exp. June 2022 |
Health Net Commercial, Marketplace, Medicare, Medi-Cal |
Distinction Multicultural Health Care Exp. 11/16/19 |
Health Net Contact:
Teresa Merritt
Director, Program Accreditation
(818) 676-7378
Health Net has something for everyone, no matter what stage of life you're in. Whether you're a company employee or self-employed, in-between jobs or retired, we have an option that's just right for you.
We offer a wide range of competitively priced plans. Plus we give you extra services at no additional cost – like talking to a nurse whenever you need advice, a personal online account, wellness programs, and more!
The choice for health is Health Net. After all, health is our first name.
Learn how Health Net rates according to The National Committee for Quality Assurance (NCQA), a private, not-for-profit organization committed to improving the quality of health care.
Our representatives are ready to assist you with any questions you may have.
We take customer support seriously.
Members and visitors have several ways to contact Health Net, including specific phone numbers based on each plan type, online contact forms and a secure messaging center. We also have a library of forms and brochures that can be accessed and printed at any time. And, members with busy lifestyles can quickly access contact information, as well as policy details and ProviderSearch, with our convenient Health Net Mobile app.
Whether you're a member or a visitor, our friendly customer support representatives look forward to answering your questions.
Health Net's provider networks consist of experienced and knowledgeable doctors, specialists, pharmacies, and medical facilities. Use our convenient ProviderSearch tool to find a physician who meets your requirements. With Health Net, you're sure to find a provider. And, with Health Net Mobile, our convenient mobile app, you can search by plan, location or doctor name to find a medical facility in your area.
ProviderSearch can help you find the best doctor or hospital facility for your needs in your area.
Health Net has created several online tools designed to take the confusion out of health insurance. Shoppers can easily compare plan details, get a quote online, or search for specific doctors and specialists using ProviderSearch. We've even designed a step-by-step guide designed specifically for members making the switch to Health Net from another health insurance carrier.
Once you become a Health Net member, you gain access to helpful tools and resources, making it even easier to stay on top of your health. Just register for your online account, and you'll have 24/7 access to claims activity, year-to-date deductibles, and our customizable member tool, Wellness Center, our free resource and personal support website.
And for users with a busy lifestyle, we have Health Net Mobile. This easy-to-use app gives members mobile access to policy info, ID numbers, ProviderSearch, and more – in one convenient location. Available for iPhone, Android and other smartphone devices.
ProviderSearch can help you find the best doctor or hospital facility for your needs in your area.
The following Decision Power Health & Wellness features are available to Health Net members at no additional cost:
Log in for more information on Decision Power.
Health Net Medicare Advantage members:
Learn more about additional wellness programs designed just for you.
Health Net Medi-Cal members:
Learn more about additional wellness programs designed just for you.
Health Net Cal MediConnect members:
Learn more about additional wellness programs designed just for you.
Disclaimer
Health Net Decision Power Healthy Discounts is not intended as a benefit program purchased from Health Net. The Decision Power Healthy Discounts program is made available to specified Health Net members free of charge. Decision Power Healthy Discounts programs offer discounts on products/reduced-fee services. However, the products and services available from Decision Power Healthy Discounts are not part of your medical benefits plan, but are part of Health Net's Wellness Program available to its members. Decision Power Healthy Discounts providers are independent businesses. Health Net does not directly contract with providers. Services and/or supplies must be purchased directly from a Decision Power Healthy Discounts provider.
Health Net members have access to Decision Power® through their current enrollment with any of the following Health Net companies: Health Net of California, Inc.; Health Net Life Insurance Company.
For Health Net Commercial members: Decision Power is not part of Health Net's commercial medical benefit plans. Also, it is not affiliated with Health Net's provider network and it may be revised or withdrawn without notice.
For Health Net Medicare Advantage members: Decision Power is part of Health Net's Medicare Advantage benefit plans. But it is not affiliated with Health Net's provider network. Decision Power services, including clinicians, are additional resources that Health Net makes available to enrollees of the above listed Health Net companies. Health Net and Decision Power are registered service marks of Health Net, Inc. All rights reserved.
Our representatives are ready to assist you with any questions you may have.
ProviderSearch can help you find the best doctor or hospital facility for your needs in your area.
Digital Health Awards
National Health Information Awards
American Business Awards
Digital Health Awards
National Committee for Quality Assurance (NCQA)
eHealthcare Leadership Award
eHealthcare Leadership Awards
eHealthcare Leadership Awards
Web Health Awards1
Web Health Awards
eHealthcare Leadership Awards
Webby Awards2
Web Health Awards
W3 Awards (International Academy of Visual Arts)3
eHealthcare Leadership Awards
Web Marketing Association
California Children's Health Initiative
eHealthcare Leadership Awards
W3 Awards – The International Academy of Visual Arts
Webby Awards
Web Health Awards
Web Marketing Association
California Department of Health Care Services (DHCS)4
eHealthcare Leadership Awards
ProviderSearch can help you find the best doctor or hospital facility for your needs in your area.
Our representatives are ready to assist you with any questions you may have.
Designed for members on the go, Health Net Mobile is a convenient way to connect to a HealthNet.com online account.
On the go with the Health Net Mobile app
You lead a busy life, and keeping track of the details – even the important details of your and your family's health care – can be daunting. If you've got an iPhone*, Android* or other web-enabled mobile device, you've got everything you need to track your health plan details – no matter where you are or how busy.
You're at the doctor's office with your son when you realize you've left his Health Net ID at home. Fortunately, you've got your phone. Our My ID Card feature lets you view your card – and your plan dependents' ID cards, too – all on Health Net Mobile.
You're going to your doctor's office. Do you need cash for a copayment? The My Plan feature lets you access all your health plan details including copayment and deductible information, effective dates, IDs, and your schedule of benefits.
You're at the pharmacy when you remember a prescription you need to refill, but you'll need to have your doctor call. Our My Provider feature makes it easy for you to find your physician's number, and you can save the information as a "favorite."
Your child's temperature is climbing, and it's after midnight. Is there an urgent care facility nearby? Our ProviderSearch will help you find urgent care, doctors, hospitals, and other providers in our network by location, address or ZIP code. Access maps and directions, too, and save the information so it's ready when you need it.
You have a question about your health plan. You could find the answer online, but you would rather talk with a Customer Service Representative. Our Contact feature gives you instant access by phone or through instant chat.
If you haven't already, download the Health Net Mobile app today to access your www.healthnet.com account instantly, at any time. No matter where you are, no matter what you're doing, if you've got the Health Net Mobile app, you've got Health Net.
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*iPhone is a registered trademark of Apple Inc. Android is a registered trademark of Google Inc.
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Quick Reference Guide
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